Frequently asked questions.
Frequently Asked Questions
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Omotenashi Nozawa is a small collection of three locally run ski lodges in Nozawa Onsen: Fujisawaso, Yukiguma, and Kumanote Lodge.
Each lodge has its own character, but all share the same focus on comfort, simplicity, and genuine Japanese hospitality. -
All three lodges are located in Nozawa Onsen village, within walking distance of ski lifts, restaurants, onsens, and the village center.
Exact locations vary slightly and are shared after booking or upon request. -
We currently accept availability requests only.
Simply choose your preferred lodge, select your dates, and send a request. We’ll get back to you personally with availability, pricing, and next steps. -
We keep things personal.
By handling requests directly, we can:Recommend the best lodge for your needs
Confirm room types and group sizes properly
Answer questions before you book
It’s part of our omotenashi (thoughtful hospitality) approach.
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We don’t sell them directly, but we’re happy to:
Recommend trusted local rental shops
Point you to lift pass options
Help you find ski or snowboard lessons
Just ask when you send your request.
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Yes — Nozawa Onsen is great for beginners, intermediates, and advanced skiers.
The resort offers a wide variety of terrain, from gentle groomed runs to long cruisy slopes, steeper sections, tree skiing, and rewarding off-piste for more experienced riders. This diversity makes it easy for mixed-ability groups to ski together while everyone finds terrain that suits their level and style.
It also offers amazing onsens, food, and cultural experiences for non-skiers. -
Kumanote Lodge
Approximately 10–12 minutes on foot to the entrance of Yu Road, an indoor travelator that brings you directly to the Hikage Area. From there, you can take the Hikage Gondola up the mountain or connect via a short chairlift to reach the Nagasaka Gondola base.Fujisawaso Lodge
Approximately 6 minutes on foot to the base of the Nagasaka Gondola.Yukiguma Lodge
Approximately 6 minutes on foot to the Karasawa Link Chairlift, which connects to the base of the Nagasaka Gondola. -
Cancellation policies vary by season and lodge. Full details will be shared clearly when we confirm your booking.
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Feel free to reach out via the availability request form, and we’ll get back to you as soon as possible.